Hawaii Dream Vacations Property Management Services
Here at Hawaii Dream Vacations we know what it takes to be a successful luxury home management company. We provide our home owners and our guests with unparalleled service. Whether you are vacationing in one of our luxurious destinations, or managing your property alongside our team of professionals, you can be sure that your working with the best in the business!
Our Property Management Services for the Homeowner:
- 24/7 Real Time account status through personal, secure login and password
- Monthly financial statements documenting revenue and itemized property expenses.
- Controlled Key-Access and documentation of all properties.
- Professional staging and photography of your home.
- Property marketing / advertising on all leading on-line property rental websites.
- Full Maintenance services.
- Bill payment services and documented maintenance inspections.
Vacation Services for our Guests and Homeowners:
- Online booking portal through Luxurious Destination website (on a growing number of select properties), as well as several leading on-line property rental websites.
- Personal check in / out by one of our Guest Services staff.
- Secure online payment process via any major credit card (on a growing number of select properties).
- Timely and professional guest communication; i.e. reservation confirmations, detailed arrival instructions, invoice delivery.
- Security Deposit protection plan.
- Housekeeping service included.
- On-Call or On-Site concierge services.
- Luxury airport transportation and other guests services such as exclusive tours & excursions, personal chef services and more.
Our Experience: Luxurious Destinations was founded in 2006. Our management team has more than 50 years combined real estate, mortgage, property management, hospitality, and customer service experience. We’ve perfected the luxury home vacation rental management business model. In doing so we are maximizing cash low for our owners. We are dedicated to serving our guests and home owners at the highest level.
Happy Homeowners. Many home owners have been with us since our founding and enjoy peace of mind knowing their home is well cared for.
Well Established and Growing. The Luxurious Destinations name is becoming more and more branded and well known in the industry, and trusted by our owners and guests. Our inventory includes the highest quality luxury vacation homes and an established reputation of offering first-class hospitality and management services.
Strong Marketing Effort: Our comprehensive marketing plan is implemented and and maintained by our experienced and dedicated team of vacation rental and real estate marketing professionals. We have a well well established online presence that enhances our worldwide reach to travelers looking to book our owners’ properties.
Our focus is Occupancy. Our sophisticated reservations system and highly-trained reservations staff, working in tandem with marketing, continue to deliver both short-term and long-term rental results for owners year round. Our engaging and knowledgeable reservations staff forms the mold for an outstanding vacation experience for our guests. The team is well trained and is very familiar with each and every property we represent.
We provide unparalleled Guest Services. Luxurious Destinations has a dedicated Guest Services Team that caters to our guest’s every need. We are available 24 hours a day. We anticipate our guest needs by maintaining in-home directories and welcome information packets. Pre-arrival personalized service, during stay concerns and activities, and post departure relationship management help distinguish us from our competitors.
Homeowner Relations. Homeowners enjoy the care we give to their property with our experienced housekeeping and maintenance teams, as well as our quality control inspectors, who routinely inspect properties in order to communicate with owners any necessary upgrades or replacement equipment needed and ensure the guest experience is satisfactory. Additionally, homeowners are setup with a personalized account which gives easy access to monthly statement, occupancy reports, upcoming reservations and guest information. The home owner portal we provide makes it very easy to be informed and have control simply by accessing our website from anywhere.
Quality Control. We know that our guests demand perfection. This is why why our Quality Control Team, comprised of inspectors and highly trained housekeepers and maintenance professionals, perform quality inspections prior to each check in. Additionally, this team takes regular inventory of supplies and maintenance needs the property requires. Our Quality Control makes it their mission to exceed the expectations of each and every one of our guests.